DATA DELETION POLICY

Effective Date: June 1, 2026

Tri-Lingual, LLC
1613 Evans Avenue #530
Cheyenne, Wyoming 82001-4619
United States

PURPOSE

Tri-Lingual, LLC ("Company," "we," "our," or "us") respects the privacy rights of our customers, students, members, website visitors, and mobile application users.

This Data Deletion Policy explains how individuals may request the deletion of personal information maintained by Tri-Lingual, LLC and how such requests are processed.

REQUESTING DATA DELETION

Individuals may request deletion of their personal information at any time by submitting a request to:

[email protected]

Requests should include:

• Full name
• Email address associated with the account
• Description of the deletion request

To protect customer privacy, we may require verification of identity before processing any deletion request.

INFORMATION ELIGIBLE FOR DELETION

Upon receipt of a verified request, Tri-Lingual, LLC will make commercially reasonable efforts to delete or anonymize personal information under our direct control, including:

• Account information
• Profile information
• Contact information
• Learning activity records
• Community participation records
• Support communications
• Marketing records
• Mobile application data
• User-generated content where reasonably possible

ACCOUNT TERMINATION

When a deletion request is completed:

• User accounts may be permanently closed
• Access to courses may be revoked
• Access to communities may be revoked
• Access to mobile applications may be revoked
• Certain data may be anonymized rather than deleted when appropriate

Deletion of account data may be irreversible.

THIRD-PARTY SERVICE PROVIDERS

Tri-Lingual, LLC utilizes various third-party service providers and technology platforms to operate its business.

Examples may include:

• Payment processors
• Marketing platforms
• Customer relationship management systems
• Community platforms
• Mobile application providers
• Analytics providers
• Cloud storage providers
• Artificial intelligence providers
• Email and SMS providers

While Tri-Lingual, LLC will make reasonable efforts to request deletion of personal information maintained by third-party providers when applicable, we do not own, operate, or control these independent systems.

Accordingly:

• We cannot guarantee deletion from third-party systems.
• We cannot guarantee deletion from backups maintained by third parties.
• We cannot guarantee deletion from systems outside our control.
• Users may be required to contact certain third-party providers directly to exercise deletion rights.

Third-party providers remain responsible for compliance with their own privacy policies and applicable laws.

LEGAL AND REGULATORY RETENTION REQUIREMENTS

Certain information may be retained despite a deletion request when retention is required or permitted by law.

Examples include:

• Tax records
• Accounting records
• Payment records
• Fraud prevention records
• Chargeback records
• Legal claims and dispute records
• Security logs
• Compliance records
• Information required by court order
• Information required by federal, state, or local regulations

When retention is required, information will be retained only for the period necessary to satisfy legal obligations.

DATA ANONYMIZATION

In certain situations, information may be anonymized rather than deleted.

Anonymized information no longer identifies a specific individual and may be retained for:

• Analytics
• Research
• Business reporting
• Product improvement
• Statistical purposes

PROCESSING TIME

Tri-Lingual, LLC will make reasonable efforts to process verified deletion requests within thirty (30) days.

In certain circumstances, additional time may be required due to:

• Complexity of the request
• Volume of requests
• Legal requirements
• Technical limitations

Users will be notified if additional time is required.

GDPR RIGHTS

Individuals located in the European Economic Area (EEA), United Kingdom, or Switzerland may have additional rights under applicable privacy laws, including the right to request deletion of personal information.

Tri-Lingual, LLC will process such requests in accordance with applicable law.

CCPA AND CPRA RIGHTS

California residents may have the right to request deletion of certain personal information collected by Tri-Lingual, LLC.

Verified requests will be processed in accordance with applicable California privacy laws.

LIMITATIONS

Tri-Lingual, LLC cannot guarantee complete deletion of information from:

• Archived backups
• Historical logs
• Third-party systems
• Legal records
• Regulatory records
• Fraud prevention systems
• Security monitoring systems

Where complete deletion is not possible, we will take reasonable steps to limit further processing of the information.

CHANGES TO THIS POLICY

Tri-Lingual, LLC reserves the right to update this Data Deletion Policy at any time.

Updated versions will be posted on our website, membership portals, and mobile applications.

CONTACT INFORMATION

Questions regarding this Data Deletion Policy may be directed to:

Tri-Lingual, LLC
1613 Evans Avenue #530
Cheyenne, Wyoming 82001-4619
United States

Email: [email protected]

By using our services, websites, mobile applications, communities, and educational programs, you acknowledge and understand the procedures described in this Data Deletion Policy.